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Announcing M.O.M. Version 6.0 - Now Shipping!

It's here! Mail Order Manager Version 6.0 is now shipping. Jam packed with powerful new features to watch over and control every aspect of your order taking and processing operation, M.O.M. V6.0 is sure to be a favourite among business owners, executives, managers, and anyone that needs answers in an instant.

Over three years in the making, you'll find plenty of additional information packed reports, sophisticated audit tools and user definable preferences to give you a whole new perspective on staff performance, sales, vendor activity and overall operations. There's even a Manager's Dashboard that lets you view snapshots of critical operation areas in real time through M.O.M. or even offline via email while you are away from the office.

Thanks to extensive R&D and lots of great suggestions from the M.O.M. user community, Version 6.0 secures Mail Order Manager's position as the most efficient, effective and powerful solution available to manage all your day-to-day ecommerce, catalogue or multi-channel sales operations.

Tell Me More! What are the Version 6.0 Features?

Nearly 200 enhancements in all, you'll find new features, fields and preferences on just about every M.O.M. screen. Advanced reporting tops the list with dozens of ready-to-run reports and updated reporting options. Product managers, warehouse managers and purchasing agents will all enjoy M.O.M.'s new Product Performance Analysis Report including Lost sales, the Inactive Product Report, the Product Exchange Report, the Outstanding Purchase Order Report, the Backorder Tracking Report and even a new report to show products already on order. And for most reports, there's .DOC, .PDF and fax compatible formats to compliment existing print, view on-screen and graph options.

Senior management and other key decision makers will get an even clearer picture of the entire business through a series of specialised staff performance reports that include sales and profits by sales representatives, a dedicated Catalogue Performance Report, and an entire executive suite of reports. Using the new Manager's Dashboard, managers or any agent with an authorised user profile, can get instant on-screen or email snapshots of financial and order details, customer and user activity, advertising campaigns and much more.

For customer service representatives and order takers there's a lot to look forward to as well. Additional phone, email and alternate contact detail fields, best time to call tracking, quick entry grids for size/colour or other items available in variations, a quick-click exchange function, a customer preferred warehouse option and on-screen line item sequencing controls are sure to be some of the most popular.

In addition, new customer specific sales statistics, customer specific pricing levels, and expanded "last activity" details are all available at a click of the mouse from any customer record to help representatives service your customers quickly, accurately and professionally. There are even on-screen search options within each customer record to find the precise order, item or accounting entry at a moments notice.

To maintain your competitive edge, M.O.M. now makes it even easier for order takers to keep your customers 'in the know' about the latest discounts, 'mix & match' pricing and promotions using the dynamic Enhanced Selling Tools display and a supercharged Extended Information pop-up window that is available for every line item entered on an order. Summing it all up is a new Total Savings Calculator to let the customer know just how much they saved by doing business with you.

No matter what discounts are applied, managers can now set thresholds that automatically force discounted orders into a Manager's Review state for manual approval and release. Similarly, there are now features to watch over the editing of order notes, special flags for items that can't be returned, required gift message collection preferences and so much more to make oversight of your defined business rules a breeze.

For inventory and purchasing managers, M.O.M. V6.0 offers special pricing for groups of products, product sales restrictions by location or date range, bin expiration, new order promotion options, special return controls to allow you to track and resell previously purchased goods "as is" or as refurbished, composite item forecasting for AIM users, supplier renaming tools, and so much more. You can now create user-definable fields for your stock items and maintain templates for your most popular order, customer and stock item import routines using the enhanced IEM wizard.

M.O.M. veterans will certainly appreciate the ability to resize screens and review customer records already in use by a colleague. Other exciting features include a built-in chat tool, SMTP email capability and additional supported outbound email formats, customisable user roles, expanded cash reconciliation features for P.O.P. users, landed cost tracking, dimensional shipping, eight additional image fields for SiteLINK ecommerce users, user-definable supplier fields, new picker focused forms that include a peel n stick shipping label and much, much more.

Sounds Good. How Do I Learn More About M.O.M. Version 6.0?

There are many more features that will help you grow your business and run more efficiently, so be sure to contact us on 0870 240 5617 to schedule a personalised tour of all the latest features of M.O.M. V6.0 or to order a copy of the M.O.M. V6.0 Working Tutorial or email us at sales@mailsolve.com for more details. In the meantime, be sure to view an in-depth list of all the M.O.M. V6.0 enhancements at www.dydacomp.com/V6 today.

I'm Ready. How Do I Get M.O.M. for Windows Version 6.0?

If you are already using M.O.M. Version 5.0

Simply contact us today on 0870 240 5617 to finalise your order for the M.O.M. 6.0 Upgrade. If you have let your support contract lapse, a renewed service contract is required with your order.

Please note that all upgrades ordered will be shipped on a first-come, first-served basis so if timing is critical for you don't delay.

If you have not yet purchased M.O.M.

We know that the software you choose to run your entire operation is one of the most important decisions you'll make in business. That's why we work so hard to provide you with the tools and services you need to conduct a complete evaluation of Dydacomp's Mail Order Manager solution before you purchase it.

Call one of our specialists today for an initial consultation and to schedule your private online demonstration or simply order the M.O.M. V6.0 Working Tutorial Kit for your complete hands-on review of all the latest features, functions and benefits.


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