Will Amazon’s free same day delivery disrupt the retail industry?

  In a recent article from Forbes a debate is raging about whether or not Amazon’s offer of free same day shipping would be a ‘wake-up call for bricks-and-mortar retailers’ encouraging them to offer an exceptional customer experience in store
Posted in Amazon, Latest News

Royal Mail looking to barcode all large letters and parcels by the autumn

Royal Mail will be looking to introduce barcoding on parcels travelling through their network by Autumn 2015. Over the coming months they will be supporting customers to assist them with moving onto their own Despatch Manager Online (DMO) or other alternative shipping solutions
Posted in Latest News, Shipping carriers

Are you aware of the recent VAT changes for retailers?

From last April HMRC changed the way that VAT on settlement discounts was dealt with.  Also known as prompt payment discounts these discounts  are offered as an incentive for a customer to pay an invoice more quickly. In return for a quick payment
Posted in Latest News

Do you know how to stop losing customers due to despatch delays and pick/pack errors?

The warehouse is at the centre of your customer’s business. Your current and potential clients make all the effort to get the orders in and want to continue their level of professionalism through your fulfilment of their orders. There is
Posted in Latest News, Order Fulfilment, Warehouse Management

8 things your Warehouse Management System (WMS) should have

Controlling the movement and storage of your products within your warehouse or those of your customers if you are a fulfilment house can be a tedious daily task and be limiting the growth of your business. Too often we hear
Posted in Order Fulfilment, Warehouse Management

MailSolve road trip to existing customers

Another successful MailSolve road trip, this time around the North of England. Based on our offer of a Free Consultation in our latest newsletter some of our customers took advantage of this. The trip included visits to our long time
Posted in Latest News

Order management software linking to Amazon

Ensuring your customers receive their orders quickly, correctly and efficiently is down to decent order processing software and this in turn will ensure that you get great reviews and feedback from your Amazon customers. Creating a top class customer experience
Posted in Amazon, Latest News

Support terminated for FoxPro

A recent communication from Fred Lizza (CEO at Freestyle Solutions) indicated that Microsoft had terminated support for FoxPro on 13th January 2015.  Fred went on to say that while FoxPro served as a low-cost and convenient platform for many years, it
Posted in Latest News, Support

Comprehensive stock management for Amazon

Many know that Multichannel Order Manager (M.O.M.) has a powerful Amazon module, but you may not be aware that one of the most important features within M.O.M. is where to allocate the stock from. The extensive inventory management functionality within M.O.M. enables
Posted in Amazon, eBay, Latest News

What is order management software?

During one of my many sales calls to prospective customers I was asked ‘what is order management software‘? So I thought if it’s not that clear from our website then we better compile something that makes this clearer. There are
Posted in Amazon, eBay, Latest News, Magento